Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website operated by Rialto Deck & Fence at rialtodeckandfence.com and any services provided by Rialto Deck & Fence ("we," "our," or "us"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By accessing our website, submitting a contact form, or entering into a service agreement with Rialto Deck & Fence, you acknowledge that you have read, understood, and agree to be bound by these Terms. We may update these Terms at any time. The most current version will always be posted at this URL with an updated effective date. Continued use of our website or services after any update constitutes acceptance of the revised Terms.

2. Description of Services

Rialto Deck & Fence provides residential deck building, fence installation, and related outdoor construction services in and around Rialto, CA. Our services include, but are not limited to:

• Custom deck design and construction
• Composite, wood, and Trex deck installation
• Deck repair, replacement, staining, and sealing
• Vinyl, wood, and privacy fence installation
• Pergolas, patio covers, screened porches, and outdoor structures

All services are subject to a written estimate and signed agreement before work begins. We reserve the right to decline any project at our sole discretion.

3. Estimates and Pricing

All estimates provided by Rialto Deck & Fence are based on information available at the time of the on-site visit and remain valid for 30 days from the date issued, unless otherwise noted in writing. Estimates are not binding contracts. A project begins only when both parties have signed a written service agreement.

Final pricing may change from the estimate if:

• The scope of work changes at the customer's request after the agreement is signed
• Unforeseen conditions are discovered during construction (for example, concealed rot, unstable soil, or structural issues not visible before work began)
• Material costs change significantly due to supplier price increases outside our control

Any change to the agreed scope or price will be documented in a written change order signed by both parties before additional work proceeds.

4. Scheduling and Cancellation

Project start dates are scheduled based on permit approval and crew availability. We make reasonable efforts to meet the estimated start date communicated at the time of signing, but delays caused by permit processing, weather, or material availability are outside our control and are not grounds for cancellation without fee.

If you need to cancel or reschedule after signing a service agreement:

• Cancellations made more than 10 business days before the scheduled start date will receive a full refund of any deposit paid, less any permit fees or materials already ordered.
• Cancellations made within 10 business days of the scheduled start date may result in forfeiture of the deposit, as costs will have been incurred for scheduling and material procurement.

All cancellations must be submitted in writing to team@rialtodeckandfence.com.

5. Payment Terms

Payment schedules are outlined in each individual service agreement. In general:

• A deposit is required before project scheduling or permit application. The deposit amount is specified in the written estimate.
• Progress payments may be required at agreed milestones (typically when the framing is complete and when the project reaches final inspection).
• Final payment is due upon project completion and the customer's walkthrough approval.

Overdue balances may be subject to a late fee as specified in the service agreement. We reserve the right to suspend work on any project where payment obligations have not been met.

6. Permits and Inspections

Rialto Deck & Fence obtains all required building permits on behalf of the customer for permitted work. Permit fees are included in or itemized within the estimate. The customer is responsible for ensuring legal access to the property and for resolving any pre-existing code violations, HOA conflicts, or property disputes that may affect the project. We are not responsible for delays caused by permit processing times at the applicable city or county office.

7. Warranty Disclaimer

Rialto Deck & Fence warrants its workmanship for a period specified in the individual service agreement. Manufacturer warranties for materials (such as composite decking boards) are passed through to the customer and are governed by the manufacturer's own terms.

Our workmanship warranty does not cover:

• Damage caused by misuse, neglect, or failure to perform recommended maintenance
• Normal wear and weathering over time
• Damage caused by acts of nature, including flooding, earthquakes, or wind events beyond standard conditions
• Modifications made to the structure by anyone other thanRialto Deck & Fence after project completion

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Rialto Deck & Fence shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our services or your use of our website, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from a specific project shall not exceed the total amount paid by the customer for that project. This limitation applies regardless of the legal theory under which the claim is brought.

9. Website Use

You agree to use our website only for lawful purposes. You may not:

• Use the site in any way that violates applicable local, state, or federal law
• Attempt to gain unauthorized access to any part of the site or its underlying systems
• Copy, reproduce, or redistribute our content without written permission

All content on this website - including text, images, and branding - is the property of Rialto Deck & Fence and is protected by applicable intellectual property law.

10. Dispute Resolution

If a dispute arises between you and Rialto Deck & Fence related to our services or these Terms, we encourage you to first contact us directly so we can attempt to resolve the issue informally:

If the dispute cannot be resolved informally within 30 days, either party may pursue mediation or binding arbitration under the rules of a mutually agreed arbitration body in San Bernardino County, California. The parties waive their right to a jury trial for any dispute covered by this clause.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in San Bernardino County, California.

12. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we do, we will update the effective date at the top of this page. If changes are material, we will make reasonable efforts to notify affected customers. Your continued use of our website or services after any modification means you accept the updated Terms.

13. Contact

Questions about these Terms? Reach out: